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Two Useful Phone Systems for Small Business

 

Purchasing phone systems for a small business is one of the first steps taken when a company is looking to improve its internal communication. There are many options available to the consumer but this article will focus on what is offered by two of the leading companies: 3com, and ShoreTel.

3com

This company offers a very user friendly application with their simple and cutting edge IP Telephony technology.

Their NBX phone system platform is designed for medium sized companies that are looking to move to using VoIP technology. It has the ability to scale from 1 up to 1500 devices which will all support standards based software. The call centre software allows for maximum efficiency from the users in the queue, and provides a voice mailbox which can be auto set for each user. There are additional functions such as the ability to set up hunt groups, use auto attendant, have call reporting and for supervisory call monitoring. All of this is coupled with a system that can make changes system wide with just a mouse click makes this a very versatile option for even non technical users.

ShoreTel

If you are looking for maximum scalability this is your system. ShoreTel can scale from 1 to 10000 users with ease. Not only can it do this, but it can still do it all with PBX, voicemail, and automated attendant functionality. These massive systems still manage to function as one single integrated unit with no one point of failure in the entire system.

When you wade out into the myriad of options out there when you want new phone systems for a small business consider 3com and ShoreTel first. One of these two should be a perfect fit.

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